At IESCO Bill, we respect your privacy and are committed to protecting the information you provide while using our website. This Privacy Policy explains what information may be collected, how it may be used, and how we work to protect it.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Our website is primarily an informational platform, and we do not intentionally require users to provide sensitive personal information simply to read our content.
Depending on how you interact with the website, certain information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate usage information
- Date and time of visits
- Referring website
- Technical information required to maintain website security and performance
If you voluntarily contact us, we may also receive information such as your name, email address, and the contents of your message.
Billing Information
If a bill-checking feature is available on our website, users may enter billing identifiers such as a Reference Number or Consumer ID to retrieve billing information.
Users should only enter information required by the relevant bill-checking service and should avoid submitting unnecessary sensitive information.
We do not claim ownership of consumers' electricity account information.
How We Use Information
Information may be used to:
- Operate and maintain the website
- Improve website performance and usability
- Understand how visitors use our content
- Respond to user inquiries
- Detect and prevent abuse or security issues
- Improve our guides and informational resources
- Maintain website functionality
We do not intentionally sell users' personal information.
Cookies
IESCO Bill may use cookies and similar technologies to improve website functionality, remember preferences, analyze traffic, and understand how visitors interact with the website.
Some third-party services, such as analytics, advertising, or embedded services, may also use cookies according to their own privacy policies.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Third-Party Services
We may use third-party services for analytics, advertising, hosting, security, payment information, or other website functionality.
These third parties may process certain technical or usage information according to their own privacy policies and terms.
We do not control the privacy practices of third-party websites or services.
Data Security
We take reasonable technical and administrative measures to help protect information handled through our website.
However, no website or internet transmission can be guaranteed to be completely secure. Users should avoid submitting unnecessary confidential information through online forms or unsecured channels.
Children's Privacy
Our website is not specifically directed toward children, and we do not knowingly collect sensitive personal information from children.
If you believe a child has provided personal information through our website, please contact us so that appropriate action can be considered.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes in our website, services, or legal requirements.
The updated policy will be published on this page with the revised date where appropriate.
Contact Us
If you have questions about this Privacy Policy or how information is handled on our website, please contact us through the Contact Us page.